Program Coordinator - Urban, Rural and Northern

OVERVIEW OF THE POSITION

Under the direction the Program Manager Urban, Rural, and Northern Indigenous Housing Strategy (URN) program. the Program Coordinator is responsible for coordinating, planning, and supporting program initiatives, projects, and activities. This role plays a key part in ensuring program objectives are successfully executed, tracked, and documented. The Program Coordinator provides operational support, acts as a liaison among team members and external agencies, manages scheduling and logistics, and ensures efficient communication and documentation.

KEY RESPONSIBILITIES

The Program Coordinator is responsible for the following key functions:

1.     Program Coordination & Support:

  • Assist the Program Manager in developing and implementing program strategies and project plans.

  • Coordinate project timelines, milestones, and deadlines, proactively communicating updates and changes.

  • Manage day-to-day operational aspects of programs, including scheduling meetings, preparing agendas, recording minutes, and distributing action items.

  • Monitor project progress and ensure timely follow-up on assigned tasks.

  • Support community engagement efforts, including facilitating workshops, events, and information sessions.

  • Identify potential issues and proactively propose solutions to the Program Manager.

  • Assist in resolving conflicts or project-related challenges with a focus on timely and positive outcomes.

2.     Data Management & Documentation:

  • Maintain accurate and detailed records, files, and project documentation.

  • Compile data, create reports, and present summaries of program activities, progress, and outcomes.

  • Assist with the preparation of comprehensive reports for internal departments, funding agencies, and external partners.

  • Assist with the preparation of the Program Evaluation reports for Indigenous Services Canada (ISC).

  • Support administrative activities including drafting correspondence, managing schedules, and organizing program materials.

  • Maintain efficient electronic filing and document control systems.

3.     Financial Administration

  • Track and report program-related expenses, budgets, and financial records.

  • Prepare and process purchase orders, invoices, and payment requests.

  • Monitor program budgets and report discrepancies to the Program Manager promptly.

4.     Communication

  • Act as a primary point of contact between the Program Manager, internal departments, community partners, external stakeholders, and funding bodies.

  • Ensure clear, professional, and timely communication with stakeholders, responding effectively to inquiries and concerns.

  • Facilitate stakeholder meetings, including arranging logistics, coordinating technology, and providing administrative support as needed.

  • Participates in weekly calls with FNHIC Leadership calls.

 

Other duties as assigned/required.

Critical Skills

  • Knowledge and understanding of the housing and infrastructure challenges faced by First Nations and Indigenous communities in BC. Familiarity with relevant policies, programs, and resources.

  • Excellent communication and interpersonal skills.

  • Critical thinking skills to evaluate information objectively and make reasoned judgments.

  • Excellent problem-solving skills to address complex challenges and identify practical solutions.

  • Project management skills to manage the implementation of a strategic plan. 

  • Willingness to work flexible hours.

  • Ability to utilize a variety of communication mediums (email, presentation, online meetings and in person, etc.).

  • Ability to work independently, meet deadlines, maintain a positive attitude, and provide exemplary service to all partners in the housing sector.

  • Meeting deadlines and delivery of expected outcomes in a timely manner.

  • Adapting to changing circumstances, due to shifts in community needs, external factors, or unforeseen challenges. Flexibility and adaptability are crucial traits.

Education and Experience

Required:

  • Completion of Grade 12 or equivalent

  • Minimum 2 years of relevant program coordination or administrative support experience.

  • Exceptional verbal and written communication skills.

  • Ability to handle sensitive information confidentially and professionally.

  • Ability to build and maintain effective relationships with diverse stakeholders.

  • Valid BC Driver’s License and satisfactory criminal records check (Vulnerable Sector).Strong knowledge and understanding of online tools, including webinars, virtual conference software (ex: Zoom/Teams)

  • Proficiency in using computers: Microsoft 365, Microsoft Word, Excel, Outlook, and PowerPoint.

Preferred:

  • Post-secondary diploma or certificate in Business Administration, Project Management, Social Sciences, or related fields.

  • Project Management Professional (PMP) certification.

  • Previous experience working in a First Nations organization or Indigenous community context.

  • Familiarity with community development projects, housing initiatives, or infrastructure programs.

  • Knowledge of project management methodologies and software (e.g., Microsoft Project, Smartsheet, Asana).

  • Understanding of cultural protocols, practices, and community engagement approaches.

  • Previous experience with Federal or Provincial Housing authority or other housing provider preferred.

 

POSITION IMPACT – DECISION MAKING

WORKING CONDITIONS & PHYSICAL DEMANDS

Decision Making:

Frequency: Med

Complexity: Med

Impact:

  • Reach: Organization wide and external.

  • Significance of Errors: Limited potential for negative impact to the organization, funding, reputation and the communities that we serve.

  • Primarily based in a remote home office setting.

  • Occasional travel to attend events or meetings.

  • Flexibility required to work evenings, weekends, and holidays, depending on deadlines and projects.

  • Ability to view and analyze information on a computer screen.

  • Comfortable working with tight deadlines, requiring prioritization and efficiency.

  • Regular computer use, requiring prolonged sitting, manual dexterity, and visual concentration.

  • Requires sitting or standing for long periods of time in from of a computer screen. 

What We Offer

  • An opportunity to work with a team of dedicated people who wish to build healthy and thriving communities for all First Nations.

  • Remote work with a home office in BC.

  • A salary range between $ 70,000 to 80,000 per annum.

How to Apply

Interested candidates are encouraged to send their current resume and cover letter expressing why they are pursuing this opportunity and how their qualification and experience will support their success in this role.

Please submit your application to: careers@fnhic.ca

While we recognize the value of diversity in the workplace and welcome applications from people of all backgrounds, preference will be provided to Indigenous applicants in accordance with section 42 (1) of the BC Human Rights Code and section 16(1) of the Canadian Human Rights Act. Candidates of Indigenous background are encouraged to self-identify on their application.